|Bedroxx Bowling Comments - Add your comment|
|Comment Date: 1/30/2015 Name: Gilbert E.|
|My brother and I went to Bedroxx for his bowling party with family. He asked the person behind the counter a question, and he was rude and short to him. We proceeded to walk through the games area and an old man approached us and asked, "What are you doing here!" He was not wearing a bedroxx t-shirt, nor did he identify himself to us. We told him we were their for a birthday party. I was holding two gifts in my hands at that time. If we hadn't had family arriving we would have left immediately. We rented two lanes and one lane continued to malfunction. We had to go back to the rude employee to try to fix the lane several times. We were treated poorly and will not be coming back to bedroxx ever again! Plus, they are the most expensive bowling alley in town. |
|Comment Date: 11/21/2014 Name: azfan|
|place is cool, staff, allies and games are horrible. hooters food is good.|
|Comment Date: 10/19/2012 Name: bad, bad, bad|
|very bad expeience, the place was terrible from the start of the door cover to the customer service from bottom to top ( top being the owner). I have never seen such bad attitudes in a recreational type enviroment. management, really acted like the did not have time to deal with our problems. i will never be back.|
|Comment Date: 7/20/2012 Name: stinked|
|this place really stinks now.
used to be cool.
but it really stinks now.|
|Comment Date: 1/2/2012 Name: Shocked|
|I am Shocked at how bad a place can get in a years time! I spent the holidays with family in Tucson a year ago and we frequented bedroxx alot and had a great time everytime! And Now a year later i have to say the place s*cks now, we went to the place three days in a row and had a bad experience everytime! I guess the busines was bought out and obviously they dont know what they are doing. The NEW owner came out one day being a complete jerk with us and then proceded to do the same to the employees. Even though the owner got involved the expierence continued to spiral out of control. Of course he blamed it all on past owners and management, but when we informed him that it was better then, he simply walked away. So we simply left and wont be back! |
|Comment Date: 1/14/2011 Name: :p|
|Bedroxx as a bowling center is a joke. 99% of the people who work there know nothing about bowling whatsoever, and i dont just mean the bus boys who run down the lanes for deadwood, i mean the people who work at the desk. They oil the lanes hardly twice a week, a normal center oils at least twice a day. The pricing is horrific. Even the *specials* are a rip off. $3.49 per game or $19.99 for an hour? really? The head management wonder why no one bowls league there. Its becaue nobody wants to. Anyone who actually bowls will never bowl league there just for the fact that its disgraceful. Oh and the lanes, due to lack of oil and maintnence, tear balls to shreds and ruin the coverstock. The place is a joke.|
|Comment Date: 11/25/2010 Name: Violated|
|I paid cover, walked exactly 2 feet in front of the main entrance to hand my friend the keys to my car and these idiots wanted me to pay again! So I was calmly tryin to tell them what happened, but the manager & the "bouncer" were such "tough" guys that they got loud and threatened my friends & I with multiple "tough guy" threats (real scary, these guys LOL). They even called the cops! PANSIES! Screw this place, never go here!!!|
|Comment Date: 8/1/2009 Name: Anonymous|
|I have chosen to keep my name private as I was a previous employee. I'd like to start by saying that Mark Grado is an . The management is corrupted and makes unethical decisions, and handles tough situations by acting tough, not by reaching a compromise. Employees in the snack bar are not required to wear gloves when preparing food (would you like a chocolate covered pretzel?) Arcade machines are constantly breaking down. Management does not schedule enough people to work on days when there is a multitude of customers (it's not easy working the toybox and snack bar by yourself on a weekend, especially while every manager is working but not helping you, just sitting in back counting money or something; one manager counts the money 13 times every night before anyone can go home.) For some reason, there are more managers than lower level employees. There is no training process for new employees, they give you your uniform and tell you to do your best (which is why most employees you deal with there are morons.) One of the bartenders would give some of us under-age employees shots of liquir after closing. However, after working there, I can honestly say that I never want to go back. The management at Bedroxx consists of some of the worst people I have ever had the displeasure of meeting and working with.|
|Comment Date: 7/11/2009 Name: Mike T.|
|Mark Grado - Are you Serious ??
Mike T. is indeed my name and I do not work for your competition, but I have worked in the biz..
I am Sorry if I offended you and your Management, but I just gave an Honest Evaluation, Hoping that YOU would try to do better.
I am So Sorry that you and several others were Fired after posting such a STUPID responce!
I recently revisited the place and they are doing better without you, but still are lacking in several areas.
Will the NEW Manager Flame me as well ??|
|Comment Date: 6/9/2009 Name: NOBODY|
|yes you can see how strong you are in your beliefs by the way you posted without using your name. i appalude a manager taking a stand against un named complaints!!! if you have something to say then say it with your name.|
|Comment Date: 5/24/2009 Name: Anonymous|
|I can not believe that a member of a management team would actually publicly post something such as this. I understand the desire to defend yourself, but, you should really be above that as a member of management. You lowered yourself right down to his level and threw mud the same way he did. I would not feel confident about relying on somone who resorts to that type of behavior to solve a problem for me. I have been a manager before and dealing with the public can be very frustrating, however, you given a position where you should be proud to handle better than the general public would. I am truly diasappointed and it reflects very poorly on your business. That is NOT good customer service.|
|Comment Date: 11/26/2008 Name: ryan|
|i am an avid bowler and the lanes are extremely disappointing. the arcade is fine but dont go if you just want to bowl. and i was also disappointed when i tried calling and all i could get was a recording. overall the facility is decent for children and familys but not much else
|Comment Date: 9/12/2008 Name: Mark Grado|
|Dear Mike T,
If indeed that is your name, I find it hard to believe that you would say so many negative things about Bedroxx and then be unwilling to leave your full name when you sound as if though you want your voice heard.
How can you be so negative and then finish by saying you had a good time. Here is your chance to truly be heard by someone that is listening.
First, we are a family fun center and yes sometimes the children that visit do indeed leave it a bit dirty but that comes with being a facility that caters to children.
Normally, I would not even give comments like yours a second thought, as I know how hard my staff works to keep the facility clean and presentable.
But your opinions seem a bit biased and in fact maybe you work for a competitor and so therefore you might be a bit jealous of our facility and the only way you can feel better about where you work is by being so condescending yourself.
As to service, I am not sure what you expect when bowling but if you behaved in person as you have expressed yourself in writing, then that might explain why Management reacted to you the way they did.
I make no excuses but simply offer this; we treat people and especially customers as they treat us and our facility. With respect, and if we are not treated in such a manner, like every other human being, we behave reciprocally.
And youíre right, our lanes are great as we have an awesome mechanic, but to be fair we get busy and so yes approaches do sometimes get dirty. But we clean constantly and unlike other similar facilities in town, we have never had to shut down any part of our center because of health department violations. In fact we have been noted several times for the cleanliness of the venue by multiple inspectors.
Again you show your true intent of just slandering the place because anyone can tell you that we just recently placed over a quarter of a million dollars in new games in our arcade and several thousands dollars more in renovations to the rest of the center.
I also would comment on your statement regarding our Snack Bar, maybe you should review Websterís dictionary for the definition of a snack bar but in case you donít have access, here you go. Snack Bar (noun). A lunch counter or small restaurant where light meals or snacks are served.
I think that you should have taken that into consideration before you commented on our limited menu and pizza, which we make in house and don't order it in from a third party unlike other facilities in our industry.
As for taste; to each his own. But a snack bar usually means limited menu.
As for the ladies in the office, they thank you for your comment regarding them.
I myself, hope I have justified your comments about condescending Management as it was my intention to truly show you what condescending looks like when written well.
|Comment Date: 9/4/2008 Name: Mike T.|
|The Service ??
From Management right down to the lack of bowling knowledge is awful!
Not cleaning your tables and floors until the end of the night??, Then having management try to justify it with their condescending tones ??, What are you guys thinking ??
The place is cool but deteriating.
The Arcade ?
Really s*cks now!
The Lanes ?
Better than ever, but the approaches s*ck, with the dirty floors it transfers over.
Snack Bar ? ok, but really lacks a menu and the pizza s*cks!
Don't ask, rarely helpful, very combative ! The ladies in the office are very nice though!
All in All, a good time can be had , if you don't expect too much!
Personally, I want more for my money!!
|Comment Date: 7/5/2007 Name: Derrick|
|This is the funniest thing to do in tucson by far. It is great for all ages, you can bring a family or a group of friends and there is something for everyone....hands down awesome fun|
|Comment Date: 1/9/2007 Name: heather|
|how many bowling lanes?|
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